FAQ
Are your products intended for human consumption?
No. All products sold by Apex Protocol Peptides are intended strictly for laboratory and research purposes only. Products are not intended for human consumption, medical use, veterinary use, therapeutic use, or diagnostic applications of any kind.
What does “Research Use Only” mean?
“Research Use Only” means products are sold exclusively for legitimate laboratory, analytical, scientific, or educational research purposes.
Are your products third-party tested?
Third-party testing and quality verification are part of our quality-control process. Available lab results and batch testing information will be published on the Lab Results page as they become available.
Where can I view lab results?
Lab results and testing documentation will be organized and available through the Lab Results page.
Do you ship within Canada?
Yes. Apex Protocol Peptides currently focuses on Canadian shipping.
How long does shipping take?
Orders are shipped using Canada Post Expresspost. Most shipments arrive within approximately 2–4 business days within Canada, depending on destination, carrier conditions, and regional delivery times.
How should research compounds be stored?
For optimal stability and storage integrity:
- Store lyophilized (unmixed) compounds in a cool, dry, dark environment
- Refrigeration is recommended for long-term storage
- Avoid repeated temperature fluctuations and direct sunlight
- Once reconstituted, compounds should typically be refrigerated and handled using proper laboratory practices
- Keep all materials securely stored and out of reach of children
What payment methods do you accept?
Available payment methods may include e-transfer and other checkout options displayed during the ordering process.
Can I contact you before placing an order?
Yes. Please use the Contact page for questions regarding products, availability, shipping, lab results, or general inquiries.
Do you offer returns or refunds?
Due to the nature of research compounds and laboratory materials, returns and refunds may be limited. Please review applicable policies before purchasing.